Accessibility
California Birth Certificates is committed to making our website accessible for all customers, including those with disabilities.
Accessibility statement
Consistent with this goal, we have taken a number of steps to enhance our site and increase its usability for people who access it using assistive technology. Our efforts are guided by the Web Content Accessibility Guidelines (WCAG 2.1) up to Level AA.
If you experience any difficulty accessing our website content, or have specific questions or concerns, please contact our customer care team and we will assist you.
Accessibility policy
Our accessibility policy formalizes our commitment to creating products that are usable by everyone, including people who may experience some type of disability. We follow WCAG 2.1 up to Level AA in order to create digital products and services that are perceivable, operable, understandable and compatible with a range of assistive technologies. To meet this goal we are implementing initiatives including the following:
- Drive product accessibility and usability through innovative use of new technologies, incorporating accessibility requirements from the start.
- Test and incorporate product feedback, including from people with disabilities, to ensure an optimal user experience for all users.
- Educate employees on accessibility and disability and its importance to our users and our business.
- Make it easy for customers and users to communicate with us about the accessibility compliance of our products and services.
- Partner with external agencies, industry experts and users with disabilities to enhance and share our accessibility knowledge, working toward providing all content and services in an accessible electronic format.
Alternatives to our online service
If our website is not the easiest way for you to apply, you may always contact the vital records office that holds the record and apply directly, usually for the government fee alone.
Important Information
- This website is operated by California Birth Certificates, a private company, and is not affiliated with, endorsed by, sponsored by, or operated by the State of California or any federal, state, county, or local government agency.
- Our service provides online assistance and processing support for eligible requests. Government agencies may provide similar services directly.
- Any government-issued certificate is issued by the applicable government authority, not by our company.
- Any service fee charged by California Birth Certificates is separate from applicable government fees.
Our services
One document, one simple process
We help you prepare and submit your California birth certificate request correctly the first time.